Terms of Service

Who we are

tidonline.store is operated by Tidon. By placing an order you agree to these terms.

Orders

An order is an offer to buy. It is accepted when we email you a dispatch confirmation. If we cannot fulfil an order we will tell you and refund you in full.

Prices and payment

Prices are in US dollars and are shown on each product page. Retail payment is taken at checkout. Wholesale and private-label orders are quoted separately and invoiced directly.

Products

Everything we sell is a general cosmetic or home-use good. Our products are not supplements, foods, drugs, medical devices or pharmaceuticals, and are not intended to be ingested or to diagnose, treat, cure or prevent any condition. Patch-test skincare before wider use, and never leave a burning candle unattended.

Returns

Our returns policy is set out on the Shipping & Returns page and forms part of these terms. Nothing in these terms limits your statutory rights.

Liability

We are responsible for supplying goods that match their description and are of satisfactory quality. We are not liable for misuse, or for use contrary to the instructions on the product.

Governing law

These terms are governed by the laws of the State of California.

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